Please first check your email inbox to see whether you have recently received a message from
mybaloise@baloise.ch? This is the easiest way to find your registered email address.
If you cannot find
an email, please contact Customer Service so that we can verify your identity and update your
address.
Forgot username
The username often matches the email address you provided when registering.
Do you need help?
We are available on business days from 8am to 5pm. You can find support in our Service Hub.