As a private customer, you can file all property, liability and motor vehicle claims here. 

The claims notification process involves two steps: Describe the circumstances of the loss/damage, with the possibility of transmitting images and documents to us, and record your personal details.

In order to assist you with your request in the best way possible, we need a description of the circumstances of the loss/damage that is as comprehensive and complete as possible. Please remember to specify the location and the date of the occurrence of loss/damage.