We are part of the Helvetia Baloise Group
00800 24 800 800 DE FR IT
Customer service
24-hour hotline 00800 24 800 800
From outside Switzerland: +41 58 285 28 28
Contact & Services
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Private customers Contact & services The most important information at a glance
Customer Service Insurance
Customer Service Bank

Baloise Insurance Ltd
Aeschengraben 21
Postfach 2275
CH-4002 Basel
email: customerservice@baloise.ch

Payment details
Baloise Insurance Ltd: 40-1610-9
IBAN: CH4909000000400016109

Baloise Life Ltd: 40-171-0
IBAN: CH4609000000400001710

Baloise Bank Ltd
Amthausplatz 4
Postfach 262
CH-4502 Solothurn
email: bank@baloise.ch

Payment details
Bank clearing: 8334
Giro account: 45-87-4
BIC / SWIFT: KBSOCH22

Online services
File a claim Roadside assistance Insurance certificate Reinstatement myBaloise customer portal
Real Estate
Basel

Baloise Asset Management AG
Real Estate Branch
Aeschengraben 21
4002 Basel
Phone 058 285 14 64
immo.basel@baloise.com

Feedback
Please send us your feedback. This will help us to improve our services.
email: feedback.immo@baloise.com

 

Lausanne

Baloise Asset Management AG
Real Estate Branch
Rue Adrien-Pichard 13
1002 Lausanne
Phone 058 285 19 91
immo.lausanne@baloise.com

 

Zürich

Baloise Asset Management AG
Real Estate Branch
Förrlibuckstrasse 10
8005 Zurich
Phone 058 285 19 00
immo.zuerich@baloise.com

Due to maintenance work, some systems will be temporarily unavailable on Friday, March 13 and Saturday, March 14, 2026.
Thank you for your understanding.