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Baloise and Helvetia – at your side together in future

Baloise and Helvetia are joining forces: we look forward to being at your side together in the future. The merger is expected to be legally completed on 5 December 2025, subject to the necessary regulatory approvals. 

Key questions and answers

Do I need to take any action?  

No. You do not need to do anything.  

Will my contact person change?

You can turn to the same contact persons as before.

Will there be any changes to the notice period or the terms and conditions? 

No. The notice periods and terms and conditions in your contracts continue to apply. 

Additional questions and answers
Your benefits
More choice. Expanded expertise. The usual quality.

At Helvetia Baloise, our customers remain at the centre of everything we do. Thanks to the merger, we will be able to assist you in person at even more locations in future. You will be able to choose from an even wider range of products and benefit from expanded expertise in the areas of insurance, pensions, property and finance.

As our customer, you do not need to take any action: your insurance cover according to your insurance contracts and your banking relationships will remain unchanged. You can continue to rely on the same contact persons and the same high level of service as before.

Frequently asked questions
Has the merger between Baloise and Helvetia already been completed?

No. The merger is being prepared in stages and is expected to be legally completed on 5 December 2025, subject to the necessary regulatory approvals. In the first phase after the merger, Baloise and Helvetia will continue to provide their services independently under one roof. We will then launch our first shared products in the course of 2026.  

Why are Baloise and Helvetia merging?

Baloise and Helvetia have a lot in common: our Swiss roots, our 160-year history and our regional focus. Thanks to our combined forces, we will be able to assist our customers even more closely, further expand our range of products and services and pool our expertise in the areas of insurance, pensions, property and finance. 

What will the new company be called?

Baloise and Helvetia will continue the history of the two companies as Helvetia Baloise (Helvetia Baloise Holding Ltd). Both names are anchored locally throughout Switzerland and enjoy a high level of trust. 

Where will the headquarters of the new company be located?

The headquarters of Helvetia Baloise will be in Basel, which already hosts the headquarters of both Baloise and Helvetia Switzerland.

Helvetia Baloise will continue to be represented throughout Switzerland. We are proud of our local roots and, following the merger, aim to become even closer to our customers in future.

What will the planned merger mean for me as a customer?

We are still there for you, and your insurance cover according to your insurance contracts and your banking relationships will remain unchanged.  

What will the advantages of the merger be for me as a customer?

At Helvetia Baloise, our customers remain at the centre of everything we do. Thanks to the merger, we will be able to assist you in person at even more locations in future. You will be able to choose from an even wider range of products and benefit from expanded expertise in the areas of insurance, pensions, property and finance.   

Do I need to take any action?

No. You do not need to do anything. 

Will my contact person change?

You can deal with the same contact persons as before. We will let you know if any changes are planned.  

What will happen to my data?

Your personal data is safe with Baloise. We will also comply with the applicable data protection regulations during the merger. Detailed information on how we ensure data protection can be found in our privacy policy.

What will happen to my data?

No. The notice periods and terms and conditions in your contracts continue to apply.  

Will the banking terms and conditions change?

The planned merger will have no impact on your current contracts.  

Will there be any changes to benefits or services?

No. You can continue to rely on the same high level of service as before. 

Will the banking terms and conditions change?

Report your claim quickly and easily online, as usual. Our 24-hour hotline is also available around the clock. You can find all the ways to contact us here.